推 lion1227:推好心 11/11 14:28
推 ConanConan:喔 謝謝你的幫忙^___^ 我直接用線上的退款頁面 11/11 22:48
→ ConanConan:選項沒有直接退費的 才會想來問一下… 謝謝!! 11/11 22:49
原文恕刪
http://ppt.cc/8NCR
Ticket Refunds
機票退款
All tickets may be refunded in full to the original form of payment within
the first 24 hours after their initial purchase.
在購票24小時內所有的機票都可以退款
While not every ticket is refundable, we are committed to refunding all
eligible tickets within 20 business days for cash purchases and 7 business
days for credit card purchases. Note: It may take 7-14 business days for your
credit card company to post your refund to your account.
並不是每張機票都可以退款(可能當初要看你買的有沒有限制)，我們承諾在20個工作天內
退還現金交易，7個工作天內退還信用卡交易。
備註: 您的信用卡公司可能需花上7-14個工作天退到你的帳戶
Credit card refunds are made payable to the purchaser's original form of
payment. If you purchased your electronic ticket on alaskaair.com, you may
request your refund online, as long as the ticket is wholly unused. For
refunds on all other refundable electronic tickets, please contact
Reservations for assistance.
信用卡退款會以原先購買者購買的方式支付，如果你是在阿拉斯加航空網頁購買電子機票
，你可以請求線上退款，只要你的機票完全未使用，如果是其他非電子機票但可退款的，
請聯絡訂位協助人員
In order to refund a paper ticket, we must first see the physical ticket in
order to assess its eligibility. You may take your paper ticket back to the
place of purchase to request a refund (i.e. travel agency or any Alaska
Airlines ticket counter). You may also mail your paper ticket to the
following address for processing. Please include your return mailing address.
如果是紙本機票退款，我們必須先看到實體的機票才能確保它的效力，你可以攜帶您的
紙本機票到原先購買的地方要求退款，即旅行社或任何阿拉斯加航空的櫃台，你也可以
郵寄您的機票到下列地址，並請包涵您的回郵地址
Alaska Airlines
Attn: Refund-SEAAR
P.O. Box 68900
Seattle, WA 98168
To check on the status of a refund request, representatives are available at
206-392-7722 on weekdays between 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:30
p.m. (PST). You may also fax inquiries to 206-392-7587 or email
refunds@alaskaair.com.
如果要確認退款，可撥打電話206-392-7722
退款的代表工作時間是早上9點-12點，下午1點-4點半
也可以傳真到206-392-7587
或者是郵寄到下列信箱
refunds@alaskaair.com.
(有任何問題建議直接問客服人員)
If your paper ticket is lost, stolen, or destroyed, you must purchase a new
one in order to travel. You can request a refund for the lost ticket, minus a
service fee. Lost Ticket Refund Applications are available at any Alaska
Airlines ticket counter or by calling/faxing the Refunds department at the
number above. Be advised that the lost ticket process takes at least four
months.
如果你的紙本機票遺失，遭竊，或是損毀，你必須要購買一張新的機票
你可以要求對遺失的機票退款，但須扣除服務費
遺失機票退款可至任何阿拉斯加航空櫃台，或打/傳真到上述退款部門號碼
請留意遺失機票退款的流程至少需要4個月
We now offer you the option to receive a credit certificate on wholly unused
nonrefundable tickets when canceling on alaskaair.com. A service fee will
apply for each ticket being changed, plus payment of any difference between
the value of your original ticket and the new fare. If you use part of your
ticket, any remaining value is calculated against the flown portions of your
trip. For prompt service, retain your electronic ticket number and call our
Reservations office for assistance.
如果您現在在阿拉斯加航空網頁取消行程
我們現在提供您選項，可收到完全未使用且不得退款的機票的額度證明
任何的更換機票都會被收取服務費，再加上後者與前者差異的金額
為了有更準確即時的服務，保留您的電子機票號碼，並且撥打訂位部門辦公室請求協助
Alaska Airlines Reservations:
1-800-252-7522 (TTY: Dial 711 for Relay Services)
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