-On [20040818 16:12], Justin C. Sherrill (justin.sherrill@gmail.com) wrote:
>RT uses an email as the base "ticket" in the system; it's originally
>oriented towards support mail, but with some custom fields, it could work
>as a bug tracker.
I didn't find RT to be easily customizable. The perl was not clean enough
for me/in my opinion to make hacking easy.
I found this was easier with Bugzilla.
For information: I first started with hacking on RT for a couple of
weeks/months before I went with BZ.
--
Jeroen Ruigrok van der Werven <asmodai(at)wxs.nl> / asmodai / kita no mono
Free Tibet! http://www.savetibet.org/ | http://www.tibet.nu/
http://www.tendra.org/ | http://www.in-nomine.org/
The path up and down is one and the same...