看板 EuropeTravel 關於我們 聯絡資訊
暑假要去歐洲,訂了米蘭的飯店一晚, 之前也曾使用過VENERE訂巴黎的飯店, 成功的訂了後來取消也成功, 訂了米蘭的,因為是那時看得最便宜的, 所以就訂了,後來發現他距離米蘭市區超遠想取消, 不過去的我的預定,卻一直找不到取消的按鈕, 結果發現我訂的卻好像是NON Refundable, 該怎麼辦呢?這樣還可以取消嗎? 以下是我的預訂資料 Reservation information Reservation number: 11087862 Date: Friday, June 3, 2011 9:29 AM (GMT +1h) Check in: Saturday, July 16, 2011 Check out: Sunday, July 17, 2011 Rooms requested: 1 Double Room - Special Offer - Prepaid/Non Refundable - Breakfast Buffet (54.00 EUR) Total price: 54.00 (EUR) Cancellation and modification policy Thursday, July 14, 2011 11:59 PM (GMT +1h) 這裡她寫了日期是7/14,所以我還可以要求她取消嗎? Standard: In case of no show or late cancellation, the first night will be charged. Prepaid and Not Refundable: Deposit: The total price of the reservation will be charged on the day of thebooking and is not refundable. Cancellation: If cancelled or modified, the total price of the reservation will be charged. In case of no-show, the total price of the reservation will be charged. Please specify if you need the invoice. -- ※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 111.251.192.201
drole:已經寫NON Refundable就不可能退 你還是趕快轉賣給別人吧 06/04 17:14
Francis11:不能 因為我也發生過同樣的事............ 06/04 23:43
ail:prepaid的房間不能退,不能改時間!我也發生跟你一樣的事..而且 06/05 02:30
ail:我打電話去.也寫信去.最後客服還是回答我"不能退不能改" 06/05 02:31
sakawa:那我覺得VENERE很陷阱,他標示沒有booking.com清楚 06/05 10:34
lilylily:我也上當過> < 06/15 08:01
gogoranivo: 我通常用網站查詢到飯店名稱後 直接搜尋該飯店網址 07/11 16:36
gogoranivo:用EMAIL甚至SKYPE打電話直接跟飯店訂房 比較便宜 07/11 16:37