Re: [閒聊] 有苦主也下訂仍在等Truly Ergonomic嗎?

[Wespe (Wespe)]

下單後其實一開始我也沒特別去留意進度
直到今年二月才覺得有些久了就上官方網站再看一下
才發現怎麼還是在欲訂購的狀態, 預定地寄送日期仍然是在未來時間
當時找到國外的一個討論區就有個討論串在討論這可能是詐騙
他每個月都會寄送的訊息其實就是他blog上更新的訊息
其中還包括更改按鍵配置要讓鍵盤更好用等等的
http://www.trulyergonomic.com/blog.html

另外關於退費那個論壇有提到有人曾經要求退款, 有的很快收到退錢,
有的卻被一直拖延

目前再過一個月兩周就預訂滿一年了 XD
曾經有想過要退款算了,不過最近又有鍵盤原型的照片  才想再等等
在三月中的時候我曾寄信要求更改寄送地點, 有收到回信說會幫我改 @@

也許他一開始就只有個發想根本還沒有錢和找願意代工的廠商
收到了訂單的錢後才開始去找人做

因為你是六月訂的  我把六月前收到的信簡單貼一下

以下是 Truly Ergonomic 二月至六月每月寄出的 newsletter 分隔線(相當冗長
---------------------

六月
This is an update of our manufacturing phase.

Manufacturing phase

We are pleased to announce that have finalized the required tooling (the
moulds) to be used to fabricate all parts of the Truly Ergonomic Keyboard and
will be testing samples in a matter of days, making sure they all follow our
design specifications. We will go ahead and manufacture your Truly Ergonomic
Keyboard afterwards.

DIP Switches

As we mentioned on the May 2011 newsletter, we added DIP switches to simplify
changing the most common settings without the need to install any software.
They will allow, amongst others, for changing key functionality between those
required for different Operating Systems; possible, with the simple flip of a
switch.

This as well is to confirm the Truly Ergonomic Keyboard continues to be
reprogrammable, in combination with the DIP switches.

In addition, we ensure you will not require installing any additional
software to fully use your Truly Ergonomic Keyboard. You will only need
additional software if you require reprogramming the keyboard's behaviour.

Delivery Address

We will contact you again in the next few weeks to verify your delivery
address information and to provide you with an accurate delivery date.

We thank you again for your patience throughout our manufacturing phase.

----
五月
This email is to provide you with an update during our production phase.

Manufacturing phase

We are currently finalizing the last phase to fabricate all parts of the
Truly Ergonomic Keyboard, this will allow us to produce final samples making
sure they all follow our design specifications. We will manufacture your
Truly Ergonomic Keyboard thereafter.

We were having difficulties creating a PCB/firmware (internal circuit board
and software) combination which would work effortlessly with a diverse array
of Operating Systems, like Windows, Linux, or Mac OS X. We wanted to ensure
the keyboards would not require the user to use complicated software which
might not have been compatible with all Operating Systems.

Because of this, we have decided to add DIP switches to the Truly Ergonomic
Keyboard. These are simple, easily accessible switches, which can be used at
any time, and by any user. They will allow for: changing key functionality
between those required for different Operating Systems; switching between the
104, 105, and 109 model modes; and remapping the functionality of either of
the spacebars. All that, and more, will be possible with the simple flip of a
switch.

For example, switching between supported operating system modes would result
in the key-functionality differences as follows:

    Windows:    Ctrl, Ctrl, Alt, Alt/AltGr, Windows key.
    Linux:         Ctrl, Ctrl, Alt, Alt/AltGr, Meta key.
    Mac OS X:   command, command, option, control, Fn key.

Delivery Date

Although we are approaching the delivery date of a breakthrough product, that
date can still only be estimated. Pre-orders allow us to cost-effectively
manufacture a more precise quantity of each keyboard model, reducing our
overall production and inventory costs and guaranteeing the manufacturing of
required models.

As you are probably already aware, we have unfortunately experienced
manufacturing hurdles which were out of our control, and were keen to avoid
any circumstances under which the quality of the shipped Truly Ergonomic
Keyboard might be viewed as unsatisfactory.

We realize that the initial delivery dates we gave you were premature, given
third-party hurdles which we failed to anticipate. We apologize and thank you
once again for your support.

Having said the above, we are currently estimating the pre-order delivery
date for early July 2011; delivery of these pre-orders could be earlier as
our primary goal is to bring our line of products to market as soon as
possible.

As a valued customer, we would like to offer you our sincere apologies for
this inconvenience and are offering you our gratitude with an exclusive gift
certificate in the amount of fifty US dollars, redeemable for any product
that we offer up to twelve months after you receive your Truly Ergonomic
Keyboard.

Delivery Address

We will contact you again when we are about to manufacture your Truly
Ergonomic Keyboard in order to verify your delivery address information and
to provide you with an accurate delivery date.

----
四月
This email is to provide you with an update during our pre-production phase
of the Truly Ergonomic Keyboard.

Images and Videos:

We are pleased to let you know that we have received pre-production models,
have captured a set of images, and have uploaded them to our website for you
to review them at your leisure. These images can be viewed by following the
new 'Gallery' link on our website at www.trulyergonomic.com

We have also updated all keyboard images throughout our website.

We are currently creating a simple video to demonstrate the major advantages
of the Truly Ergonomic Keyboard, and to contrast it with conventional
keyboards and other ergonomic keyboards. We will upload this video to our
website once finalized.

Manufacturing updates:

Patience is a virtue, and fortunately we have all had plenty of it. The good
news is that everything is heading forward, and that the light at the end of
the tunnel is finally within reach (small as a sub-atomic particle, but it is
there).

Favourably for everyone, our manufacturer is as perfectionist as we are;
seems we all want to manufacture and deliver a first-rate product with the
highest quality possible. With the only inconvenience being that this
perfection takes longer than we'd all expected, and so the unpredicted
delivery delays.

Estimated Delivery date:

As you already might know, we unfortunately have experienced manufacturing
hurdles which were out of our control where we were keen to avoid any
circumstances under which the quality of the shipped Truly Ergonomic Keyboard
might be viewed as unsatisfactory. We thank you again to accept these delays
as being prudent.

Everything is well and according to plan except the estimated delivery date;
we realize that initial delivery dates we gave you arrived prematurely given
third-party hurdles which we failed to anticipate. We apologize and thank you
once again for your support.

We will contact you again when we have specific information regarding the
delivery date of your Truly Ergonomic Keyboard. We offer our sincere
gratitude or your patience and for your continuous interest in the Truly
Ergonomic Keyboard.

----
三月
Images and Videos:

We are pleased to let you know that we have received pre-production models,
have captured a set of images, and have uploaded them to our website for you
to review them at your leisure. These images can be viewed by following the
new 'Gallery' link on our website at www.trulyergonomic.com

We have also updated all keyboard images throughout our website.

We are currently creating a simple video to demonstrate the major advantages
of the Truly Ergonomic Keyboard, and to contrast it with conventional
keyboards and other ergonomic keyboards. We will upload this video to our
website once finalized.

Manufacturing updates:

Patience is a virtue, and fortunately we have all had plenty of it. The good
news is that everything is heading forward, and that the light at the end of
the tunnel is finally within reach (small as a sub-atomic particle, but it is
there).

Favourably for everyone, our manufacturer is as perfectionist as we are;
seems we all want to manufacture and deliver a first-rate product with the
highest quality possible. With the only inconvenience being that this
perfection takes longer than we'd all expected, and so the unpredicted
delivery delays.

Estimated Delivery date:

As you already might know, we unfortunately have experienced manufacturing
hurdles which were out of our control where we were keen to avoid any
circumstances under which the quality of the shipped Truly Ergonomic Keyboard
might be viewed as unsatisfactory. We thank you again to accept these delays
as being prudent.

Everything is well and according to plan except the estimated delivery date;
we realize that initial delivery dates we gave you arrived prematurely given
third-party hurdles which we failed to anticipate. We apologize and thank you
once again for your support.

We will contact you again when we have specific information regarding the
delivery date of your Truly Ergonomic Keyboard. We offer our sincere
gratitude or your patience and for your continuous interest in the Truly
Ergonomic Keyboard.


---
二月
This brief email is to provide you with an update during our pre-production
phase.

We are pleased to let you know that we are expecting delivery of
pre-production models in a couple of weeks. Once we receive them, we plan to
capture a complete set of images, which we will upload to our website to
allow you to review them at your leisure. We will also create a simple video
to demonstrate the Truly Ergonomic Keyboard's design and to contrast the
major advantages it offers with the features of conventional keyboards and
other ergonomic keyboards.

We offer our gratitude once again for your patience and support, and thank
you once more for pre-ordering your Truly Ergonomic Keyboard. We will contact
you again in a couple of weeks when we have more specific information
regarding the images and videos, or when we have a more accurate delivery
date for your Truly Ergonomic Keyboard.

Please send us an email should you have any questions, suggestions, or
require additional information.




※ 引述《whkuo (跟他認真你就輸了)》之銘言：
: 我六月定的。但是我覺得好像是詐騙耶？
: 昨天剛跟 paypal 申訴，還沒收到回信。
: 不知道會不會已經過了可退款的期限。
: 比較好奇的是，
: 你從去年十月到現在，
: 覺得他真的有進度嗎？
: 還是每個月都在找個理由，
: 再往後拖一個月？
: 能分享一下他每個月不同的理由？進度嗎？
: 我回信問問題，也是自動回覆的內容。
: 一點也沒有客服的誠意。
: 再考量 paypal 的退款策略，
: 我覺得他真的很有可能是故意的。
: 我現在寧可先退到錢，等他之後真的接受standard order 後，
: 再加價來買。
: ※ 引述《Wespe (Wespe)》之銘言：
: : 去年10月看到Truly Ergonomic鍵盤的介紹後,
: : 覺得茶軸加上人體工學的鍵盤實在太酷了
: : 立刻到官網花了208鎂 (169+39國際運費) 下訂
: : 結果是買了一個好長的等待(還在等待)
: : 在這過程中官方的出貨時間一再的延後, 有國外的論壇甚至猜測是個騙局
: : 上個月官方部落格是公布了各個組件的照片圖
: : 但離能出貨不知道還會有多久, 不知道有沒有版友也一樣等這把鍵盤shipping.

--
※ 發信站: 批踢踢實業坊(ptt.cc) 
◆ From: 125.230.5.239
推 trooper:看來真的是買一個夢想。
推 too9s:來期待你的開箱文好了^^
→ Wespe:希望真的有出貨的一天就是 XD
→ Wespe:10月newslatter: The component manufacturing is scheduled
→ Wespe:to be finalized by the first week of November.
→ Wespe:很難說不是另一封安撫信件 XD 跳票機率 > 95%
→ Wespe:收到12/14會開始出貨的通知, 拭目以待