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Search關鍵字"United Airlines"
就可以找到以下這篇文章
United Airlines Station Manpower Planning System (Jan/Feb 1986)
根據這篇文章回答課本習題2.2
2.2
a. Describe how United Airlines prepared shift schedules at airports
and reservations offices prior to this management science study.
b. When this study began, the problem definition phase defined five
specific project requirements. Identify these project requirements.
c. Describe the flexibility built into the scheduling system to satisfy
the group culture at each office. Why was this flexibility needed?
d. Briefly describe the tangible and intangible benefits that resulted
from the study.
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