我學弟的同事(一個美國人)遇到白爛e-mail之後寫的.
看樣子Synnex 的 FAE蠻白爛的. :P
徵得 Bill 同意轉錄, 他說歡迎,
只是記得要留下他的簽名, 知道作者是誰. :P
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我同事 Bill, 當初去我婚禮應該有看到那位年輕的外國人
他在跟 Synnex 的 FAE 來回幾封 e-mail 之後, 他怒了 !!
以下, 是給各位無論是否已經就業, 寫 e-mail 的一些建議
Hello everyone,
I think everyone is interested in improving their English a little bit. How
about if we start with how to write a proper email.
After writing many emails over the last week communicating with some
Taiwanese from another company I am almost going crazy with some of the crap
I see people writing.
1. Dear Sirs/Dear Madam
- "Sirs"/"Madam" is very formal and reserved for someone you have never met
in person. It's better just to use their real name.
2. Dear X:
- Although ":" is correct, it is used for formal business letters. For
informal letters it is best to use a comma ","
3. Dear X-
- "-" is bad English, don't use it.
4. In the body of the email, don't randomly
skip
space
like
this!!!!!!!!!!!
5. At the end of each sentence use a period "." Don't use this "..." unless
you know what it means.
6. Does everyone know what a "run on" sentence is? Don't write them!!
7. Don't use "plz", "u", "hlp", etc. (text message talk) or people will think
you are uneducated. I only notice that Indian people have this bad habit.
8. Don't use acronyms unless you are sure everyone knows what they mean.
9. There is something called a paragraph, make good use of them!
10. Don't use the word "kindly" like "please kindly", it sounds very weird.
11. It seems that everyone loves to sign their email with "best regards".
When writing a letter "best regards" is very formal, best used for someone
you have never met face to face. Definitely not appropriate for sending email
to coworkers.
An example of using "best regards" would be "Give the family my best
regards."
For email, it's much better to use "regards", "sincerely", "thank you", or
nothing. You need to judge by the tone of the email.
12. Don't forget to write your name after the email!
13. Don't attach PGP public keys to the end of email, people will think you
are crazy and will not want to email you. It's better to use a link to your
public key or your key fingerprint.
When an email is threaded there are some special rules you should follow such
as not top posting and removing the irrelvent parts of the body. It seems
nobody in the company follows these rules, maybe because you don't know them,
your email client is broken, you use Outlook, or whatever. We can discuss
this next time.
Some useful links:
http://www.eslnetworld.com/email2.html
http://www.webfoot.com/advice/email.top.html
http://www.infradead.org/~dwmw2/email.html
Thanks for listening,
Bill
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◆ From: 140.112.230.224
※ 編輯: gwliao 來自: 140.112.230.224 (07/11 11:41)