Company:
Groundhog Technologies Inc.
Position:
Onsite Support & Assistant Project Manager
Main responsibilities
- Support one of our key national clients. This position will be based at
our Client's facility located in Atlanta
- Onsite support and management of Groundhog system
- Project implementation and control
- Engineering coordination, procurement support, change management,
estimating and project progress reporting.
- Creates and executes project work plans and revises as appropriate to meet
changing needs and requirements.
- Identifies resources needed and assigns individual responsibilities.
- Manages day-to-day operational aspects of a project and scope.
- Reviews deliverables prepared by team before passing to client.
- Customer support technical and process documentation
- Technical training to customers
Educational Qualification
Bachelor degree or college diploma in CS/EE or related engineering fields
Knowledge/Skills
- Basic Telecom call flow/ signaling (Circuit Switch, Packet Switch and
VOIP signaling)
- Good communication skills and documentation skills
- Good problem solving and problem management capability
- Excellent customer service skills, good oral and written communication
skills, proven ability to handle difficult and sensitive situations
involving the most critical and politically charged.
- Ability to prioritize and work independently
- Familiar with Microsoft Windows operating systems and Microsoft Office
applications family
- Microsoft SQL server and/or Oracle Server knowledge is a plus
- Fluent spoken and written Mandarin is a plus
Contact:
Lynn Lin (lynnlin@ghtinc.com)
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