推 whisperwinds:感謝分享!!! 10/10 11:43
※ 引述《whisperwinds ( 小昂)》之銘言：
: 爬了文發現好像也有人遇到類似問題，
: 但怎麼解決似乎沒有個明確下文，
: 我遇到的問題是：
: 報名程序走到信用卡付款的步驟時，按下"BUY"後Google瀏覽器出現損毀的通知，
: 然後網頁全部關閉，再重新登入my TOEFL帳號查看view order時發現沒有東西，
: 但是跟信用卡公司聯絡後確認是有授權交易紀錄。
: 因時逢周末打服務專線沒人接，e-mail是寄了可是要等個幾天，
: 不知道是否有板友遇到跟我相同的情形，可以分享一下解決的經驗嗎.....@@
: 萬分感激!
我也是這樣!!!
當下失敗 去找了mail和view order都確定沒有後
才重新又登記一次 過一星期信用卡說我有兩筆刷卡紀錄而且都已經扣款了
我寄信去ETS
信件大概往返了半個月才正視我的問題
最後得到他的回答是...
We are unable to find a record of the payment or service request
mentioned in your inquiry.
It is impossible for us to identify payments that are not accompanied
by registration forms, order forms, requests for service, or letters of
explanation. Before we can credit your account, provide services,
or issue a refund, we must have positive proof that ETS accepted your payment. Please note that a receipt or copy of a receipt is not proof that we have received and cashed your payment.
If you submitted your payment by credit card, we suggest that you contact
your credit card company to determine if your credit card has been charged.
If you find that the payment was charged to your account, please send a copy
of your credit card statement along with your request for service or request
to credit your account to us.
我這期的帳單下來
他確實跟我收了兩次,但過幾天之後就又退回我ㄧ筆款項
我9/17登記(一次成功 一次失敗)
9/19扣款
9/21又退款給我了
但重點是....明明是他的網頁問題
我卻白白被扣了快250元的來回的手續費跟匯差...
建議你可以過幾天再打電話去問一下信用卡公司看ETS有沒有退款給你
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 59.117.2.131