[英中] 翻譯練習

[mondena (專心準備考試囉)]

想請教各位大大~

剛剛在瀏覽一個介紹英文書信的網站~

他有教導如何撰寫一篇有關"Customer Revival, Product Sales"的範本

內文大致應該是致信客戶了解為何客戶許久未有音訊~並藉此透露公司有新產品的訊息~

我想請問這個"Customer Revival" 要怎麼用中文來解釋?

是指"客戶的再次拜訪"還是什麼?

因為看他原文範本是這樣寫:

Dear

It has been so long since we have had the opportunity to
be of service to you, that I have begun to wonder if
perhaps, we have offended you in some way in the past.

If this is the case, I would greatly appreciate knowing
what happened. In fact, if you have any grievance with
our firm, I wish that you would call so that we might
discuss the problem.



謝謝解惑~非常感激~


--
※ 發信站: 批踢踢實業坊(ptt.cc) 
◆ From: 111.240.232.17
推 luciferii:現在流行的講法是:客戶回購率
→ luciferii:(不過每次看到都跟認知中的回購搞混)
→ mondena:樓上大大所謂的認知有差是什麼意思? ^^
→ luciferii:早一點則是流行叫作(商品/顧客)迴轉率
→ luciferii:以前我們在交易上講回購，指的是購回
→ mondena:請問If this is the case可以翻作"若是這樣的話..." 嗎?
推 luciferii:這麼說好了，這種信件我不會用那樣的中文措辭。
→ mondena:不過l大真的很厲害~翻譯成客戶回購率~感覺很準確和專業~