Dear Mr.
Thank you for contacting IHG Rewards Club regarding your Platinum Ambassador
account. We appreciate the opportunity to assist you.
Foremost, we sincerely apologize for the delay of response as we are
experiencing high email volume than normal.
Upon review, it appears that you have completed 5 over 7 of the required
stays for ‘Get out there’ offer. If you recently stayed at the
participating properties, kindly allow 4-6 weeks from the stay posting for
the bonus points to reflect on your account.
On the other hand, ‘Eat it up’ offer requires you to spend 110USD to get
600 points and by far you have spent 103USD. However, if you also recently
completed the required amount, kindly allow 4-6 weeks from the stay posting
for the bonus points to reflect on your account.
We apologize for any inconvenience this issue may have caused you as we value
your patronage. Should you require further assistance, please feel free to
contact the IHG Rewards Club Service Center again.
原來標準時間是四到六週.......
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