推 techih:What!!!但我沒收到耶 01/31 13:41
推 xlf: 新帳號要怎麼收offer..... 01/31 15:26
推 jason523:我也有訂一晚三月的房，很怕到時入住後拿不到bonus miles 01/31 17:14
→ jason523:可以貼一下客服回的mail嗎?謝謝 01/31 17:14
Thank you for choosing Rocketmiles for your hotel reservations, which is a
great way to earn frequent flyer miles for your stay.
We noticed that you made a booking during our recent promotion. No action is
required. All hotel reservations remain fully intact with the reservation
reward due to post upon completion of your stay. However, the bonus rewards
as well as some referral rewards may not be eligible due to a conflict with
our terms and conditions. View the status of all your reservations and
rewards by logging into your online Rocketmiles account.
Reservation rewards (the miles earned for the hotel booking) are flexible and
can be awarded to any valid frequent flyer account number. Promotion bonuses
typically have a bit stricter terms such as for first-time users only, or for
referring new customers (not exisiting customers under other email
addresses). Our system is developed to detect certain activities and change
rewards to "under review" while we look into it more closely.
The terms and conditions of the bonus you booked are copied below. We
apologize if you learned of this promotion from a blogger who failed to
include these terms and conditions, and we urge you to let them know. We do
list the terms and conditions on the landing page as well though, for this
specific reason.
We run frequent promotions and DO want our existing customers to benefit as
well. We do look forward to your next booking and hope the miles you earn
with us will help you vacation faster.
Terms and Conditions - Limit one per person. Only first-time reservations
made through this promotional link (www.rocketmiles.com/first-5k) will
qualify for the 5,000 bonus miles/points (qualifying searches will show a
yellow bonus banner and adjusted reward amount). This promotion is only valid
for those users who directly received this offer from Rocketmiles. Bonuses
can not be applied to existing bookings, combined with other bonuses
including sign-up bonuses, or retroactively applied to bookings not made
using the link above. Limit one promotion per reservation. User must book
before 11:59PM CT on January 14, 2014 to qualify. Miles are posted within 4
weeks after the check-out date. Cancelled and refunded bookings do not earn a
reward. Rocketmiles reserves the right to retract a bonus if it detects
fraud, technical errors,cancel/rebooking activity (defined by identical
search criteria), or any other deceptive behavior attempted to circumvent the
limits expressed above. Seewww.rocketmiles.com/terms for full terms, or call
1-855-355-7625 with questions of eligibility and any other assistance.
以上為信件內容
方便的話也請kolen給個意見吧
有需要寫信去抗議嗎? 客訴有用嗎?
我訂了一間不能退的
我家人們訂了2間能退的
目前打算先從能退的2間抗議
要是無效就直接退掉並跟R表示永遠不用他們的網站 且會警告朋友這是詐騙網站
以作為實質的抗議
※ 編輯: Vonbell 來自: 27.105.102.104 (01/31 21:02)
推 illini:我記得訂單上會寫你會得到多少里程。 02/01 10:24
→ illini:V大可以回信給ROcketmiles說你們這樣是Fraud你考慮file BBB 02/01 10:25
→ illini:不過他terms確實寫要收到信的人才可以。 02/01 10:34
→ Vonbell:請問file BBB是? 02/03 11:09
推 illini:美國的 better business bureau www.bbb.org 02/04 07:24