23 items per 1,000 flyers go missing at UK carrier
Airline apologises but blames security changes
Rebecca Smithers, consumer affairs correspondent
Wednesday April 4, 2007
The Guardian
It may claim to be the world's favourite airline, but when it comes
to making sure passengers and their bags arrive at their destination
together, British Airways is rather less impressive.
A study of major European airlines reveals today that BA has the worst
record for losing travellers' luggage.
Figures released by the UK's consumer watchdog for aviation show that
23 bags went missing for every 1,000 passengers carried by BA. That
was the worst performance out of the 24 airlines which submitted
their data for official scrutiny.
10 worst airlines
British Airways
TAP Air Portugal
Lufthansa
Air France
Alitalia
KLM
Luxair
Iberia
LOT Polish Airlines
Finnair
完整的原文請看
http://business.guardian.co.uk/story/0,,2049702,00.html
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※ 編輯: coolmikey 來自: 130.88.180.42 (04/04 10:30)