→ richardchiu: 今年八月初在芝加哥請AA幫我把行李掛到最後一段回台 09/12 23:28
→ richardchiu: 北的達美班機就被打槍 09/12 23:28
達美(Delta)將終結與美航(American Airlines)之聯航(interline)協議
自9/16起, 機票將無法互相簽轉,行李也無法直掛了.
看來是達美不堪AA 過多簽轉旅客.
http://news.delta.com/delta-and-american-discontinue-interline-agreement
Delta and American Airlines (including US Airways) will no longer have an
interline ticketing and baggage agreement beginning Sept. 15. The agreement
provided, among other things, the ability for carriers to rebook their own
customers on other airlines during irregular operations (IROPs).
The cancellation of the interline agreement with American also means that
travel booked (primarily through travel agencies) on and after Sept. 15 can
no longer include segments operated by Delta and American on the same ticket.
Baggage transfers also won’t be accepted between the two carriers.
All ticket and baggage exchanges issued prior to Sept. 15 will be honored.
Interline agreements have long been an industry practice to help carriers
support passengers during IROPs. These work through a standard rate that
carriers agree to pay one another.
“Thanks to employees’ stellar operational performance, Delta customers
enjoy an industry-leading experience. Unfortunately, we couldn't reach an
agreement with American that adequately addressed the number of IROPs
customers that American transferred to us,” said Eric Phillips, Senior Vice
President – Revenue Management. “In July, for example, American sent
passengers to Delta for reaccommodation at a five-to-one ratio. At that rate
the industry agreement was no longer mutually beneficial.”
Through employees’ efforts, Delta has run a top-tier operation for the past
several years, and in 2015 has operated 91 days with 100 percent completion
factor, meaning no flights were canceled. U.S. Department of Transportation
statistics through July show Delta’s year-to-date completion factor at 99.3
percent.
Delta continues to have interline agreements with a number of other airlines.
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