*What is efficiency?
《效率》
英文定義:(1)The ratio of the output to the input of any system.
(2)Skillfulness in avoiding wasted time and effort.
中文定義:指在工作過程中,其所耗用的能力與所完成的功效的比率。
*What is effectiveness?
《效能》
英文定義:(1)Power to be effective; the quality of being able to
bring about an effect.
(2)Capacity to produce strong physiological or chemical
effects:"the toxin's potency";"thestrength of the
drinks".
中文定義:指系統發揮應有功能和達成預定目標的程度。
*Can you tell the difference between efficiency and effectiveness?
What is the difference?
效率:衡量資源如何有生產力地使用,以達成目標,著重在資源的使用率;
亦即產出和投入的比值。
效能:衡量組織所追求的目標是否適當,以及組織能夠達成目標的程度,
著重在目標的達成率;亦即實際產出成果達到預定目標的程度。
簡言之,效率指的把事情做對,而效能指的是做對的事情。
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