ISSUE
#147
"Tradition and modernization are incompatible. One must choose
between them."
#226
"People are mistaken when they assume that the problems they
confront are more complex and challenging than the problems faced
by their predecessors. This illusion is eventually dispelled with
increased knowledge and experience."
ARGUMENT #156
The following is taken from advertisement placed in a weekly business
magzine by the Dicken Academy.
We distributed a survey to senior management at International
Mega-Publishing,Inc. The result of the survey clearly indicates that
many employees were well prepared in business knowledge and computer
skills, but lacked interpersonal skills to interact gracefully with
customers. International Mega-Publishing decided to improve customer
satisfaction by sending their newly hired employees to our one-day
seminars. Since taking advantage of our program, International
Mega-Publishing has seen a sharp increase in sales, an indication
that the number of their disgruntled customers has declined
significantly. Your company should hire Dickens and let us turn every
employee into an ambassador for your company.
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