※ 引述《marathons (馬拉松)》之銘言:
: ※ 引述《saiholmes (saiholmes)》之銘言:
: : 不過B&H買數位相機出問題是不能退換的,這個是要知道的。
: : B&H: (請注意一個小括弧)
: : Should it be necessary to return an item, you may return it for a refund or
: : exchange, excluding any shipping charges, within a period of 14 days for
: : Photo equipment (except Digital Cameras), and 7 days for Video, Audio, and
: : Digital equipment. Underwater equipment cannot be returned once taken under
: : water. Processing equipment cannot be returned or exchanged once used with
: : chemicals/chemistry.
: 照這段文字看來,向 B&H買數位相機是可以退貨,但只有七天期限。
確實有可能是七天,如果Digital Cameras是Photo equipment
和Digital equipment,這要打電話確認比較好,還有從哪一天
開始算也要確認,哪一個動作算結束也需要確認,畢竟缺陷品
、本身設計不好、摔過焦距不精確,這種情形都有可能發生。
一旦出問題,流程是如何?有沒有可能寄回去就石沈大海,找
不到,連一些很大的公司都會聽到有糾紛產生,何況是這個,
其實東西買回來後不滿意的可能性是很高的,別讓高興的事變
成痛苦的回憶就好。
以下是B&H的全文。
Should it be necessary to return an item, you may return it for a refund or
exchange, excluding any shipping charges, within a period of 14 days for
Photo equipment (except Digital Cameras), and 7 days for Video, Audio, and
Digital equipment. Underwater equipment cannot be returned once taken under
water. Processing equipment cannot be returned or exchanged once used with
chemicals/chemistry. Custom Built Computers/Non Linear systems (and parts
installed) cannot be returned or exchanged but can be repaired under the B&H
Custom Editing Systems warranty policies only. Original Manufacturer
Computers, Computer products, Printers (once ink cartridge installed),
Software, Educational Tapes and Books cannot be returned once opened; if
defective it can be at our discretion repaired or exchanged for the same or
manufacturer's equivalent model only.
TV's, TV/VCR/DVD Combos, and Monitors 25" and larger, cannot be returned.
Video Cameras, VTRs, recorders and Projectors must show less than 120 minutes
of use. Items that require assembly, once assembled, cannot be returned.
Special Order items are not returnable. B&H will not accept any returns or
exchanges on film, paper, lamps, batteries, video batteries, books, ink
cartridges, memory cards, tapes, or any other consumable products or items
which have been removed from "blister-pack" packaging.
To return an item you must contact Customer Service (via email, phone or fax)
for prior approval and obtain an RMA number. All merchandise purchased from
B&H is sold in its original factory packaging with all contents as supplied
to us by the manufacturer/distributor. Merchandise can be returned only if in
original manufacturer's packaging, same condition as sold, with all
literature/instructions/documentation and blank warranty cards. Place the
manufacturer's box into a shipping carton. Please do not place stickers or
shipping labels on the original manufacturer's package. Ship to us pre-paid.
For your protection insure the package and ship via a traceable method. B&H
is not responsible for lost or damaged packages.
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 69.166.240.233
※ 編輯: saiholmes 來自: 69.166.240.233 (10/13 22:24)