[問題] 有人在Amazon賣書卻寄丟的嗎?

[ppsam ( 蔚藍海岸)]

我在Amazon賣二手教科書
用USPS沒有保險也沒有tracking number
賣家說只有收到空信封袋裡面沒有書
請問有人知道我該怎麼處理嗎??
以下是買家的回覆
I just wanted to let you know that I recieve an EMPTY

envelope today. There's a sticker on it from the post

office that says "recieved without contents," and

"received unsealed." I'm not sure what happened during

this process, but is there any way I can get my money

back? I can send you the original envelope with this

information. It looks like the untaped side opened up

somehow and the book might have slipped out.

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※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 24.171.150.243
→ kruz:你是賣家怎麼對方也是賣家?沒有保險的話通常是賣家自己吸收掉
→ kruz:呀..除非你不在乎負評.. 看樣子東西在運送途中遺失了.
→ kruz:你可以把信封討回來拿去郵局看他會不會退你郵資就是..
※ 編輯: ppsam           來自: 24.171.150.243       (01/17 14:41)
→ ppsam:如果連信封都沒寄到我可能會認了..但是信封寄到了裡面卻沒東
→ kruz:如果寄到之前有貼received w/o content那就一定是送的途中掉
→ kruz:出來.所以買家要求退錢也是合理的,這是你跟USPS之間的事,但是
→ ppsam:西我認為是郵局的疏失不是嗎?
→ kruz:因為你沒買保險所以USPS最多也只會賠你郵資.
→ KengC:沒買保險郵局不賠的
→ lavelle:你應該是認賠了 但建議你把信封討回來 一來看看是怎麼破的
→ lavelle:二來 才知道買家沒唬爛你 或是叫他幫你拍幾張照片也行
→ lavelle:(網拍總是小心 有時候會碰到對方說謊)
推 willychai83:以前有這樣的經驗~所以最後都寧願多花一點點買amazon
→ willychai83:的~至少你申訴還有機會可以拿到錢..賣家的真的麻煩
→ j2b:沒買保險只能自己認賠了