1. Well-prepare before hearing the speech
　 Be familiar with the objective of the speech we are going to hear.  Also,
take into consideration the individual needs, goals, sensitivities and
experience level of the speaker. (Call or email GE to tell him/her how to
introduce you.)

2.Reach a helping hand
　 Read the script for the speaker before hearing the speech and offer some
suggestions, which will help the speaker to have more confidence in
delivering his or her speech.

3.Be constructive and helpful
　 Overly kind evaluation is not the best choice; the “middle ground” is
helping and encouraging.  That is, give a couple of suggestions with a smooth
tone, which will help the speaker to improve.  An evaluation is only an
opinion, nothing more.  We can't change a speaker's behavior to accept our
ideas.  The decision to accept our suggestions is the speaker's alone.  The
evaluator is not a judge or an authority on speaking.

4.Build and maintain self-esteem
　 As evaluators, we have the power to influence, but we should never be
given total credit—or responsibility—for a person's subsequent speaking
performance.  Instead, consider the evaluator a catalyst for change.
 Evaluators' suggestions only provide the basis for future modifications.
 But whether or not the speaker acts upon their advice is up to that person.

5.Personalize our language
　 The purpose of evaluation is to stimulate improvement, so be sure to use
proper words.  For example, don't say “You don't’…” “You should have…”
“You failed to…”  Instead, we had better use “I believe…” I suggest that
…”

6.Use “sandwich” method
　 During the evaluation, praise the speaking in the beginning and the end.
 Only give a couple of suggestions in the middle of the evaluation for the
good feeling of the speaking.

7.Evaluate the speech, not the person
　 As evaluators, always keep our main purpose in mind; to support, help and
encourage the speaker.  So, focus on the speaker's delivery rather than on
the speaker as a person





Edition II

An evaluator is a supporter, encourager and helper. Give positive,
constructive evaluations that will motivate and genuinely help the receiver.

A. A few days before the meeting:
　 Call the speaker to learn his speech objectives. Be aware of the speaker's
general goals and of specific areas in which he would like help and feedback.
Answer him any questions he may have. Help him and encourage him. Remind him
to bring the manual to the meeting and give it to you before the meeting
begins.

B. During the meeting:
　 1. Listen attentively--not only with ears, but also with eyes. Take notes.
　 2. After the speaker has finished:
　 　 (1). Complete the evaluation guide, but remember that you need not
comment on every question. You may use the manual guide as a base for your
evaluation, but your evaluation need not be limited to those points.
　 　 (2). Drafting the content of the evaluation--focus on the most
important points. You won't have time to cover everything.
　 　 　 (a). Mention the presentation's effect on you.
　 　 　 (b). Mention what the speaker did well--the speaker's effort and
strength
　 　 　 (c). Mention where the speaker could improve, and specific
recommendations for improvement.
　 　 　 (d). Conclude on a positive note that helps the speaker build
self-esteem and self-confidence.

C. During the intermission:
　 Maybe you can ask opinions from the speaker himself and from other
audience.

D. Presenting the evaluation
　 Giving the speaker your personal opinion in a friendly, direct,
non-threatening manner.
　 1. Comment sincerely, friendly, directly and honestly.
　 2. Look at the speaker.
　 3. Give your personal opinion.
　 　 (1). Describe your own reactions to the speaker, not other people’s
reaction.
For example, say, “I liked it when” or “I was confused about..”  Avoid
saying “The audience didn’t understand….”
　 　 (2). Suggest the speaker: “You could..”; do not say “You should…”
 or “You must”.
　 　 (3). Avoid judgment words and phrases, such as “good speakers always…
”

E. After the meeting:
　 1. Give the manual with your written evaluation back to the speaker.
　 2. Talk with the speaker one to one.
　 　 (1). Add more comments to him.
　 　 (2). Learn from him his feedback to your evaluation.
PS: All the other audience can be volunteer evaluators, too, and write to or
tell the speaker
　 1. something he did well
　 2. specific recommendation for improvement
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