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課程名稱︰組織行為學
課程性質︰系定必修
課程教師︰漆樹誠
開課系所︰工管系
考試時間︰94.6.27(一) 早上九點到十二點
試題 :
第一大題:
Choose the one alternative that best completes the statement
or answers the question.
(74分,單選題,每題兩分)
(1)The key characteristic of organizational culture which assesses the degree
to which organizational activities emphasize maintaining the status quo in
contrast to growth is:
A)permanence.
B)stability.
C)competitiveness.
D)aggressiveness orientation.
(2)Institutionalization is when
A)when rules and bureaucracy becomes a dominant culture.
B)people become indoctrinated into an organization's culture.
C)an organization employs over 1,000 people.
D)an organization becomes valued for itself.
(3)Your presonal evaluation of your ability to perform is termed:
A)self-efficacy.
B)autonomy.
C)task identity.
D)expectancy.
(4)According to the goal-setting theory of motivation, goals should be:
A)extremely difficult.
B)easy.
C)just a bit beyond his or her potential.
D)difficult but attainable.
(5)If a piece-rate employee is overpaid, equity theory would predict that:
A)quantity will increase.
B)quality will decrease.
C)quality will increase.
D)there will be no effect.
(6)Which is not one of the stages in the five-stage group-development model?
A)storming.
B)producing.
C)norming.
D)forming.
(7)Which is not a weakness of group decesion making?
A)It suffers from ambiguous responsibility.
B)There is less originality.
C)It is time consuming.
D)It can be dominated by one or a few members.
(8)_________ is a phenomenon in which group pressures for conformity deter the
group from critically apprasing unusual, minority, or unpopular views.
A)Groupshift
B)Group conformity
C)Compromise
D)Groupthink
(9)In comparing the results of individual and group performance, Ringelamnn
concluded that:
A)group size is not a determinant of individual producticity.
B)total producticity tends to decline in large groups.
C)the larger the group, the greater the individual productivity.
D)individual productivity goes down as group size goes up.
10)Zimbardo's simulated prixon experiment is most important because it
demonstrates:
A)flaws in the Hawthorne studies.
B)that individuals can rapidly assimilate new roles very different from their
inherent personalities.
C)the importance of status.
D)the impact of cohesiveness.
11)The major contribution of the Asch study was to demonstrate the impact of
A)status.
B)the Hawthorne effect.
C)group pressures.
D)seating arrangements.
12)___________ teams are made up of employees from about the same hierarchical
level.
A)Problem-solving
B)Multifaceted
C)Cross-functional
D)Self-managed
13)A work teamhas one important aspect not found in a work group. This is:
A)energy.
B)objectives.
C)synergy.
D)enthusiasm.
14)Suggestion boxes, employee attitude surveys, and grievance procedures are
examples of:
A)managerial communication.
B)horizontal communication.
C)organizational structure.
D)upward communication.
15)All of the following are examples of nonverbal communication except:
A)facial expressions.
B)instant messanging.
C)intonations or emphasis.
D)physical distance.
16)__________ occurs when the information we have to work with exceeds our
processing capacity.
A)Filtering
B)Efective communication
C)Infotmation ocerload
D)Selective processing
17)A sender may choose to use written communication since:
A)the message can be stored for an indefinite period of time.
B)it is tangible and verifiable.
C)the sender and receiver have a record of the communication.
D)all of the above.
18)The medium through which communication travels is called:
A)media.
B)channel.
C)transmission.
D)message.
19)There is a rumor in your organization that layoffs are inevitable. Which of
the following is not suggested by your text as a way to reduse the negative
consequences of rumors?
A)Openly discuss worst case possibilities.
B)Emphasize the downside, as well as the upside, of current decisions and
future plans.
C)Explain decisions that may appear inconsistent or secretive.
D)Discount the rumor.
20)According to Blake and Mouton, a 9,1 style is:
A)country club type.
B)autocratic type.
C)authority type.
D)laissez-faire type.
21)If the least preferred co-worker is seen in unfavorable terms, Fiedler would
label the respondent:
A)task-oriented.
B)production-oriented.
C)initiating structure.
D)high in concern for production.
22)Which of the following is not true of charismatic leadesrs?
A)They are willing to take high personal risk.
B)They exhibit behaviors that are consistent with the followers behaviors.
C)They have behavior that is unconventional.
D)They have a vision and the ability to articulate the vision.
23)Political behavior is:
A)seen only in large organizations.
B)outside of one's specified job requirements.
C)part of each job requirement.
D)counterproductive to individual goals.
24)When a bank robber points a gun at a bank employee, his base of power is
A)position.
B)punitive.
C)coercive.
D)illegitimate.
25)Which of the following is not an example of an impression management
technique?
A)acclaiming.
B)favors.
C)flattery.
D)mirroring.
26)Most organizations develop multiple suppliers rather than give their
business to only one in order to
A)develop independence
B)increase knoeledge and information
C)maximize power
D)avoid dependecy
27)Which of the following is not one of the views of conflict?
A)the traditional view
B)the human relations view
C)the functional view
D)the interactionist view
28)The first stage of the conflict process is xalled:
A)intentions.
B)behavior.
C)potential opposition or incompatibility.
D)cognition and personalization.
29)____________ conflict hinders group performance.
A)Informal
B)Formal
C)Functional
D)Dysfunctional
30)The conflict-handling intention of collaborating is:
A)unassertive and uncooperative.
B)assertive and uncooperative.
C)assertive and cooperative.
D)unassertive and cooperative.
31)The degree to which tasks are subdivided into separate jobs is termed:
A)decentralization.
B)structure.
C)work specialization.
D)departmentalization.
32)Grouping jobs on the basis of function, product, geography, process, or
customer is a form of:
A)bureaucracy.
B)centralization.
C)specialization.
D)departmentalization.
33)The unbroken line of authority that extends from the top of the organization
to the lowest echelon and clarifies who reports to whom is termed:
A)unity of command.
B)authority.
C)span of control.
D)chain of command.
34)A small, core organization that outsources major business functions is the
________ organization.
A)team
B)matrix
C)boundaryless
D)virtual
35)Which one of the following is consistent with a simple structure?
A)standardization
B)high employee discretion
C)high horizontal differentiation
D)high centralization
36)The bureaucracy is characterized by all of the following except:
A)decentralized decision making.
B)highly routine operating tasks.
C)tasks that are grouped into functional departments.
D)formalized rules and regulations.
37)The ____________ violates the unity of command concept.
A)matrix structure
B)virtual structure
C)team structure
D)simple structure
第二大題:
Write "T" if the statement is true and "F" if the statement is false.
(26分,是非題,每題兩分)
(1)In expectancy theory, the strength of a person's motivation to perform
depends in part on how strongly he believes he can achieve what he attempts.
(2)Command and task groups are dicatated by the formal organization whereas
interest and firendship groups are not.
(3)The chief advantage of the nomianl group technique is that it permits the
group to meet formally but does not restrict independent thinking, as does
the interacting group.
(4)Virtual teams were known as quality circles in the 1980s.
(5)One assumption of the trait view of leadership is that leaders can not be
trained.
(6)Fiedler assumes that we should concentrate on changing situstions to suit
the leaders or changing the leaders to fit the situation.
(7)In the leader-member exchange theory, leaders don't treat all their
subordinates alike.
(8)A vision is likely to fail if it doesn't offer a view of the future that is
clearly and demonstrably better for the organization and its members.
(9)Referent power is based on iderntification with a person who is famous and
wealthy.
10)The trend in recent years has been toward wider spans of control.
11)Mechanistic structures have high participation in decision making.
12)There has been a marked trend toward centralized decision making.
13)Filtering is most likely to occur in organizations in which there are many
vertical levels.
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老師的考卷有兩種
不過題目都一樣
只是選擇題順序會把A卷的最後兩題拿到最前面
其他題目遞延
就變成B卷
這份是B卷
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