課程名稱︰組織行為學
課程性質︰工管系必修
課程教師︰戚樹誠
開課系所︰工管系
考試時間︰2005.4.18
試題 :
MULTIPLE CHOICE. Choose the one alternative that best completes the statement
or answers the question.(78分，單選題，每題兩分)
1.Which of the following is not one of the principles for using behavioral
shaping?
A. Do not punish a person in front of others.
B. Tell the person what he or she should do after he or she did it.(ˇ)
C. Be aware that even if you do not do anything, you may still reinforce the
person's behaviors.
D. The consequence of a behavior must be compatible with the behavior.
2.Your teacher's research findings on work value in Taiwan showed that
A. the top three instrumental values are: responsibility, harmony, and
efficiency.
B. people on average value intrinsic rewards more than extrinsic rewards.(ˇ)
C. people on average value collective interests more than intrinsic rewards.
D. None of the above
3.Organizational behavior is all of the following except:
A. studying what people do in an organnization.
B. a field of study.
C. an intuitive analysis of human behavior.(ˇ)
D. an applied field.
4.The subject of organizational culture has been most influenced by which
behavioral science discipline?
A. anthropology(ˇ)
B. psychology
C. political science
D. social psychology
5.Individual-level independent variables include all except:
A. leadership(ˇ)
B. motivation
C. perception
D. learning
6.The OB topic of motivation has been most influenced by which behavioral
science discipline?
A. psychology(ˇ)
B. political science
C. sociology
D. social psychology
7.One of management's interpersonal roles, as defined by Mintzberg, is:
A. spokesperson
B. monitor
C. leader (ˇ)
D. negotiator
8.In Pavlov's experiment, the meat was:
A. an unconditioned stimulus. (ˇ)
B. a conditioned response.
C. an unconditioned response.
D. a conditined stimulus.
9. Eliminating any reinforcement that is maintaining an unwanted behavior is
called:
A. negative reinforcement.
B. elimination.
C. punishment.
D. extinction.(ˇ)
10.In a __________ reinforcement schedule, after a constant number of responses
are given, a reward is initiated.
A. fixed-interval
B. fixed-ratio (ˇ)
C. variable-interval
D. variable-ratio
11.Your boss does not follow through on his/her promise to pay you double for
overtime hours worked. When asked again to work overtime, you decline. This is
an application of
A. operant conditioning(ˇ)
B. sensory conditioning
C. association conditioning
D. classical conditioning
12.Studies indicate that employees with more tenure:
A. are generally absent more than newer employees.
B. are generally less productive than newer employees.
C. are generally less satisfied than newer employees.
D. are generally absent lss than newer employees.(ˇ)
13.Which of the following is true about the relationship between satisfaction
and absenteeism?
A. There is a consistent positive relationship between the two.
B. There is a consistent negative relationship between the two. (ˇ)
C. When fairness is controlled for, there is a direct relationship the two.
D. No relationship can be established between the two.
14. _________ tended to be loyal to their employer.
A. Xers
B. Boomers
C. Veterans (ˇ)
D. Nexters
15. Examples of how managers can use learning theory include all the following
except:
A. developing traning programs.
B. using radio advertisements for recruiting.(ˇ)
C. disciplining employees.
D. using lotteries to reduce absenteeism.
16.The measure of the extent to which people in a country accept the fact that
power in institutions and organizations is distributed unequally is called:
A. collectivism.
B. power distance(ˇ)
C. institutional distribution theory
D. quantity of life.
17.According to Rokeach,________ values refer to desirable end-states of
existence.
A. achievement
B. terminal (ˇ)
C. instrumental
D. goal
18.________ are object-specific.
A. Emotions(ˇ)
B. Affects
C. Internal stimuli
D. Moods
19.The theory that attitudes are used, after the fact, to make sense out of
action that has already occurred:
A. Cognitive dissonance
B. Uncertainty avoidance
C. Escalatiom of commitment
D. Self perception (ˇ)
20.The Meyers-Briggs Type Indicator classification of "S or N" stands for:
A. sensing/thinking
B. emotional stability/intuitive
C. sensing/intuitive (ˇ)
D. emotional stability/thinking
21._______ are an individual's actual emotions.
A. Conditional emotions
B. Exposed emotions
C. Displayed emotions
D. Felt emotions (ˇ)
22.People who consistently believe they control their own destinies have a:
A. Type A personality
B. high propensity for risk-taking
C. high emotional stability
D. high internal locus of control (ˇ)
23.Which of the following has the highest risk-taking propensity?
A. a computer technologist
B. an accountant performing auditing activities
C. a marketing representative
D. a stock trader in a brokerage firm (ˇ)
24.If an employee expresses organizationally desired emotions during
interpersonal transactions,_______ is being expended.
A. dissonance
B. negative synergy
C. emotional labor (ˇ)
D. emotional intelligence
25.The "enterprising" personality from Holland's typology of personality and
congruent occupations would exhibit which of the following personality
characteristics?
A. shy, genuine, persistent
B. imaginative, disorderly, idealistic
C. self-confident, ambitious, energetic
D. sociable, friendly, cooperative
26.__________ is the degree to which people like or dislike themselves.
A. Authoritarianism
B. Locus of control
C. Machiavellianism
D. Self-esteem (ˇ)
27.All of the following are characteristics of Type A personality except which
of the following?
A. They operate under moderate to high levels of stress
B. They feel no need to display or disscuss either their achievement or
accomplishments unless such exposure is demanded by the situation(ˇ)
C. They feel impatient with the rate at which most events take place
D. The are faster workers.
28.When one person inaccurately perceives a second person and the resulting
expections cause the second person to behave in ways consistent with the
original perception._________ has occured.
A. the fundamental attribution error
B. stereotyping
C. a self-fulfilling prophecy(ˇ)
D. a self-serving bias
29.Whenever Jane is successful she takes full credit for what has happened, but
whenever she is unsuccessful she attributes her failure to bad luck or to one
of her fellow employee. She is guity of:
A. self-serving bias(ˇ)
B. distinctiveness
C. consensus
D. fundamental attribution error
30. The tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when making judgements about the
behavior of others is termed:
A. fundamental attribution error.(ˇ)
B. consistency
C. selective perception
D. self-serving bias
31.The optimizing decision-maker is:
A. innovative
B. creative
C. decisive
D. rational (ˇ)
32.When we draw a general impression about an individual based on a single
characteristic such as intelligence, sociability, or appearance we have used:
A. halo effect(ˇ)
B. prejudice
C. contrast effect
D. personal bias
33.When your rating in a job interview is higher because the person before you
was not very good, this has happened:
A. contrast effect(ˇ)
B. projection
C. halo effect
D. stereotyping
34.The satisficing decision maker is best characterized as:
A. using bounded rationality(ˇ)
B. affected by anchoring bias
C. using rationality
D. using creativity
35.In attribution theory, consensus means:
A. there is general agreement of a perception
B. different people respond the same way in the same situation(ˇ)
C. different people perceive a situation similarly
D. there is general agreement of how people want to respond to the same
situation
36.A theory X manager would view employees as:
A. needing to be coerced to achive goals(ˇ)
B. viewing work as a normal daily activity
C. exercising self control
D. seeking responbility
37.According to Maslow, when does a need stop motivating?
A. it never stops motivating
B. when one choosesto move to a higher lever need
C. when one returns to a lower level need
D. when it is substantially satisfied (ˇ)
38.Which of the following is not true about the two-factor theory?
A. Working conditions are characterized as hygiene factors
B. Responsibility is a satisfier
C. A job becomes satisfying when the dissatisfying characteristics are removed
(ˇ)
D.Intrinsic factors are motivators
39.Desires for associations with those who are significant to us, such as
family members, supervisors, and friends, are examples of Alderfer's:
A. relatedness needs (ˇ)
B. association needs
C. exitence needs
D. esteem needs
TRUE/FALSE Write"T"if the statement is true and "F"if the statement is false.
(22分，是非題，每題2分)
(T)1.A continuous reinforcement schedule reinforces the desired behavior each
and every time it is demonstrated.
(F)2.Collectivism refers to a national culture attribute describing a loosely
knit social framework in which people tend to the interests of their immediate
family.
(F)3.The theory of cognitive dissonance seeks to explain the linkage between
values and attitudes.
(F)4.At the individual level, satisfication generally leads to productivity.
(T)5.Low self-monitors show high behavioral consistency
(T)6.Reserch has identified six universal emotions: anger, fear, sadness,
happiness, disgust, and surprise.
(F)7.When you are judging someone based upon your perception of a group to
which he belongs, you are guilty of projection
(T)8.The more consistent the behavior, the more the observer is inclined to
attribute it to internal causes.
(F)9.Motivation is a personality trait.
(F)10.The popilarity of vertically expanding jobs to allow workers greater
responsibility in planning and contrlling their work can probably be attributed
largely to Maslow's finding.
(T)11.It has been well documented that individuals escalate commitment to a
failing course of action when they view themselves as responsible for the
failure.
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 218.166.78.62
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 218.166.78.62
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 218.166.78.62