課程名稱︰管理學
課程性質︰資管系大二必修
課程教師︰吳玲玲
開課學院：管理學院
開課系所︰資管系
考試日期（年月日）︰96.01.18
考試時限（分鐘）：9:20~11:40
是否需發放獎勵金：是
（如未明確表示，則不予發放）
試題 :
I.Multiple Choices(30%):
1.The Birmingham, England-based company, Strida, subcontracts most of its
major functions to separate companies and coordinates their activities from
a small headquarters organization. What is the type of organizaional
structure of Strida?
(a) Functional structure
(b) Team structure
(c) Virtual network struture
(d) Matrix structure
2.A master worker is paired with a newcomer or a less-experienced worker to
provide guidance, support, and learning opportunities. What type of training
method fit in with the description mentioned above?
(a) Self-directed learning
(b) Classroom training
(c) Orientation training
(d) On-the-job training
3.We call that overall impression of a person or situation based on one
characteristic,either favorable or unfavorable is:
(a) Halo effect
(b) Stereotyping
(c) Perceptual defense
(d) Projection
4.Nowadays, Emotional Intelligence (EQ) is more important the Intelligence
Quotient (IQ). Which one is not its basic component?
(a) Self-awareness
(b) Self-management
(c) Social awareness
(d) Cultural awareness
5.Which one belongs to Type B Behavior?
(a) Impatience
(b) extreme competitiveness
(c) relaxed lifestyle
(d) All of the above
6.When the leader pays thoughtful attention to the needs of people for
satisfying relationships leading to a comfortable, friendly organization
atmosphere and work tempo, the leader's concern is:
(a) Highly concern for people and low concern for production
(b) Highly concern for people and highly concern for production
(c) Low concern for people and highly concern for production
(d) Low concern for people and low concern for production
7.One source of power is from personality characteristics that command
subordinates' identification, respect, and admiration so they wish to
emulate the leader. Which one below conforms to the descriptions above?
(a) Expert power
(b) Referent power
(c) Coercive power
(d) Legitimate power
8.What type of the job desing that systematically moves employees from one job
to another to provide them with variety and stimulation?
(a) Job rotation
(b) Job enlargement
(c) Job enrichment
(d) Job simplification
9.What is the system that collects, processes, and provides information about
an organization's entire enterprise, from identification of customer needs
and receipt of orders to distribution of products and receipt of payments?
(a) Decision support system
(b) Enterprise resource system
(c) Knowledge management system
(d) Executive information system
10.Please rank the leader style mapping to the followers' readiness level from
low to hing
(a) Telling->selling->participating->delegating
(b) Selling->participating->delegating->telling
(c) Telling->participating->selling->delegating
(d) Participating->telling->delegating->selling
II. Essay (70%)(10% for each question, 10% bonus)
1. What is the structural design in team-based approach and network approach?
Please explain each of them and describe their advantages and disadvantages.
2. What are three types of organizational control? Please give examples to
explain and illustrate their focus.
3. Why human capital is so important for a company? Please use McKinsey to
illustrate how to implement the management of human capital.
4. What is the difference between transactional leaders and transformational
leaders? Please explain and give an example for each.
5. In recent years, most organizations have incorporated the Internet as part
of their information technology strategy. Please explain how to support the
organizational operation through Internet and describe pros and cons of the
Internet for a company (from interior and exterior views).
6. Please explain equity theory. If you suffered unfair treatment from your
manager, what would you do?
7. If you are a manager, how to motivate your employees from intrinsic rewards
and extrinsic rewards.
8. Who are your group members this semester, and how would you rate each of
their contributions to your group (0 to 100)? Lastly, please write down
your comments and suggestions for this class.(bonus)
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 140.112.240.203
※ 編輯: knom 來自: 140.112.240.203 (01/18 15:33)