[新聞] 聯合航空修改機組員搭機規定

[mithralin (工口)]

http://globalnews.ca/news/3380713/united-airlines-david-dao-2/

United Airlines changes crew booking policy in reaction to David Dao being
dragged off plane
April 15, 2017 8:14 am  Updated: April 15, 2017 8:36 am
By Staff        Reuters

 United Airlines said on Friday it is changing its policy on booking its own
flight crews onto its planes after a man was dragged off an overbooked flight
to make way for a United employee on Sunday, video of which went viral and
made the airline the target of global criticism and ridicule.

聯合航空表示，星期五他們修改了機組員的搭機規定，就在一位醫生因為清機位給機組員
被粗暴拉下飛機之後。

The airline, owned by United Continental Holdings Inc , said it would make
sure crews traveling on their aircraft are booked into seats at least 60
minutes before departure.

聯合航空表示，他們將會在班機起飛前60分鐘，確認要搭機的機組員都有位置能坐
(所以之前是隨到隨搭嗎?這個希望同業人員可以回答我的問題)

It said the new policy would ensure that a situation in which a passenger is
forcibly removed from a plane does not occur again. United said the change is
an initial step as it reviews policies in order to “deliver the best
customer experience.”

聯合航空表示，這個改變是為了"給顧客提供最棒的體驗"

The passenger ejected from the plane, David Dao, suffered a significant
concussion, broken nose and lost two front teeth in the incident, and will
need reconstructive surgery, according to his attorney, Thomas Demetrio, who
has signaled that Dao will likely sue the airline.

回顧David Dao被拉下飛機後，鼻梁斷裂，兩顆門牙斷裂，需要手術治療，根據律師
表示，David Dao考慮提告

United‘s board said on Friday the company had to craft policies to win back
customer trust and apologized to Dao and his family. It added that it stands
behind Chief Executive Oscar Munoz, who has been under fire in the wake of
the incident. Munoz has said he has no plans to resign.

聯合航空董事會表示，這個改變希望能夠贏回顧客的信賴，並對David Dao與他的家
人道歉。同時董事會支持CEO Oscar Munoz，Oscar Munoz本人也表示沒有請辭的打算。

In an unrelated incident, a United passenger complained that a scorpion stung
him during a flight from Texas, also on Sunday.

在另一起不相關的事件，一位乘客抱怨在聯合航空班機上被蠍子蟄到。

A physician on the ground assured the crew that “it was not a
life-threatening matter,” United spokeswoman Maddie King said in an email on
Friday, adding that the airline is “reaching out to the customer to
apologize and discuss the matter.” (Reporting by Sangameswaran S in
Bengaluru; Editing by Bill Rigby)

一位醫生表示，這不是致命事件，聯合航空發言人表示，他們已經接觸客戶，向客戶道歉
並討論後續相關事宜。

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推 Homeshadow: 我一直以為這次的四個人是要PX過去執行任務的？
→ Homeshadow: 臨時要搭這班機PX過去的
→ Homeshadow: 所以以後60分鐘內的緊急狀況就不准搭是嗎XD
推 slcgboy: 好奇4個機組員去職勤的下一班是哪架???
推 ttnakafzcm: 因為那四位原本當DH的班機被取消 所以只好搭3411
→ ttnakafzcm: 結果3411又客滿  就.......
→ hongsz: 找同業死頭就好啦，這樣搞自己的客人......
→ cityport: 直接Delay 60 mins不就解套了
→ cc03233: 在飛機上被蠍子螫到是哪招啊
推 alkuo: 意思是：以後要拉人會早點拉
推 joseph88190: 為什麼不拿跳跳椅死頭 3411+後面那班要湊齊4張跳跳
→ joseph88190: 椅應該很簡單
噓 tobbywolf: 毫無悔意
推 Homeshadow: 坐跳跳椅不算休時吧
推 slcgboy: 查了跳跳椅 原來是相親椅阿~ 然後死頭是什麼???
→ slcgboy: 查的時候 除了這種子 還有"後面"有座位???什麼後面?
推 chihchuan: 以為是去執行勤務+1