作者aqua2012 (aqua2012)
看板Eng-Class
標題[請益] 練習寫回覆客訴英文書信，想請前輩指教:)
時間Sun May 22 17:00:57 2016
如題，是IT 方面的商業書信練習~~
尤其文法跟禮貌的語氣不太拿手，希望大大們盡情指教 :D
==================================================================
Subject: Recovery of System Error
Dear valued customer,
Thank you for your reminding. I am sorry to hear about the problems you have
experienced with our system.
After we investigated, the error you pointed out actually resulted from
incorrect settings of the configuration file, instead of any fault in our
source code.
Fortunately, we have fixed the configuration file as attached, and the error
should be solved after you update the file. However, if any other problems
occur, feel free to contact us anytime by e-mail or calling 1234-5678. Once
again, we apologize for the inconvenience.
Yours sincerely.
再次感謝 :))
--
※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 218.161.115.177
※ 文章網址: https://www.ptt.cc/bbs/Eng-Class/M.1463907660.A.327.html
→ ndd2: result from 動詞片語，前面不要配be動詞(is) 05/22 19:42
→ ndd2: after you "update" the file 05/22 19:43
※ 編輯: aqua2012 (218.161.115.177), 05/22/2016 19:56:01
→ aqua2012: 感謝:) 文法錯誤已修正~ 不知道還有沒有不恰當之處? 05/22 19:57
→ lovemelissa: the error should前面少了連接詞 05/22 21:20
※ 編輯: aqua2012 (218.161.115.177), 05/22/2016 21:26:32
→ aqua2012: 謝謝樓上，已修正~ 05/22 21:27
→ wohtp: 不過，總之都是從「請人入座」這個基本語意延伸出來的 05/23 13:18
→ wohtp: 推錯篇... 05/23 13:19
→ alixia: "Thank you for your reminding" 是在謝什麼？ 05/24 07:26
→ waggy: 建議原po看一下實際的客服信再照著寫 05/25 15:49