※ 引述《shaqssmm (Shaq)》之銘言：
: By a loyal fucking pokerstars grinder shaqssmm
兩年前我也寫信罵過一次, 我知道ps客服人很nice 不會怎麼樣,
然後就收到以下這封罐頭回覆:
接下來兩三天的運氣感覺「正常一些」(就是可以接受的程度)
他們抽了這麼多rake, 其實不要罵的太誇張, 你抱怨一下不會怎樣的,
這也是一種解決on tilt心情的辦法, 各位可以試試.
顯示詳細資料 08/7/29
Hello,
Thank you for your email. I have reviewed those hands but they are just
regular, standard bad beats that all player suffer. There is nothing
unusual about any of them. All players have hands like that - they are
just part of poker and there is nothing PokerStars can do to change that.
In general I can assure you that our shuffle is completely random,
favoring or disfavoring no player over any other. The computerized
methods we use to shuffle the deck are more than sufficient to ensure
complete randomization of the cards, and complete unpredictability of the
cards to come. You can see the description of these methods at:
http://www.pokerstars.com/security.html
In addition, we track all hands dealt daily to see if there is any
statistically significant variance.
In fact, we gave the source code to two independent auditors who reviewed
our shuffle algorithm and found it sound and random. You may read the
analyses of these auditors at:
http://www.pokerstars.com/rng_audit.html
We have dealt over 19,000,000,000 hands, and have freely given out real
money hand histories any time somebody has requested them. Not once has
anybody found any indication that our shuffle is not 100% random, and many
who have undertaken such studies have posted their findings to the
Internet. You may find one of them here:
http://tinyurl.com/32ajma
If you have further questions about this, please don't hesitate to
contact us.
Regards,
ScottW
PokerStars Support Team
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