Re: [問題] HUMBLE BUNDLE 購買後沒序號

[allen14856 (艾倫)]

※ 引述《mballen (柄柄)》之銘言：
: 今天打開來看有什麼特價可以買的時候
: 突然看到  古墓奇兵~!!!!!!
: 很高興的刷了下去後 出現這個問題
: 有沒有大大知道是發生了什麼事
: 如果解決 自刪此帖  謝謝~!
: http://imgur.com/rkEe4FF
: 好像是點進去之後  沒有任何東西
: 換瀏覽器也一樣

我自己手癢也刷了一份，同樣遇到沒有顯示序號的狀況，我有寄信給Humble Bundle的客服
，但得到的回應跟樓下推文的不一樣，不知道原po的狀況解決了沒，給你參考

先附上與客服的對話
Allen14856 Thursday at 01:34
Hi,

I just bought Tomb Raider on your website and I did receive the email which s
howed that my order was ready. But the key didn't show up after I clicked the
link in the email. I live in Taiwan. Hope you can help me recover the key or
give me a refund.

Thank you.

Allie Yesterday at 02:13
Hi there,

Thank you for reaching out to us! I'm sorry for the inconvenience, but the
issue that was preventing the key from appearing on your page has been fixed.
 You should have no trouble opening up your download page and redeeming the
key now. I apologize for the hassle! If there's anything else I can help you
with, please let me know. Have a great day and happy gaming!

-Allie
Humble Bundle
http://support.humblebundle.com/

Allen14856 Yesterday at 22:24
Hi,

Thanks for solving the missing key problem. But I got another issue when I was
 going to activate the game on Steam. The Steam client showed:
"Please first activate the original game

The product code you've entered requires ownership of another product before
activation."

I'm sure that I was buying a original game of Tomb Raider. What should I do?
The key I got is:

Allie Today at 03:06
Hi there,

I'm sorry to hear about the continued trouble! I've reset the key for that
particular game. Would you mind trying the process again and see if this has
solved the issue for you? Please let me know the result. Thanks!

-Allie
Humble Bundle
http://support.humblebundle.com/

Allen14856 Today at 12:02
Hi,

I can now play the game. Thanks for your help, I really appreciate that!

Thank you.
------------------------------------------------
簡略翻譯

第一次回應是說無法顯示序號是網頁的問題，已經修好了，叫我再開一次領序號
第二次是因為我在steam輸入序號無法啟動，steam顯示我必須先安裝主程式，但我是單買
主程式，所以又寫信給客服，客服則回應他幫我重設了序號，讓我再領一次


我剛剛已經安裝成功了，然後我又"手癢"的試了第一次領到的序號，結果.......竟然可
以用!
我拿到了Tomb Raider DLC Collection (ﾟдﾟ)

下一次客服回信大概是禮拜一了，不知道我這樣帳號會不會被鎖啊？還是就直接送我當
補償了XD?





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※ 文章網址: https://www.ptt.cc/bbs/Steam/M.1431752254.A.353.html
→ lordlpg: 頂多回收
※ 編輯: allen14856 (36.227.194.27), 05/16/2015 13:04:47
推 freedy0: 推。請問DLC有齊全嗎？有看人說買了卻少了幾個…＠＠
我拿到的和STEAM商店上顯示的DLC Collection一樣，有包含全部的DLC
但我根本沒買阿XDD 如果被回收我也認了
※ 編輯: allen14856 (36.227.194.27), 05/16/2015 13:10:17
推 freedy0: 付費的有少，反而補償的齊全麼www這哪招哈哈XDD
推 dickec35: Tomb Raider的DLC都不值得，少了也沒差啦~
推 mballen: 謝謝你好心  已經退款了