公司名稱:Robert Walters
公司地址:台北市信義區松智路1號10樓
實際徵才公司:Daimler Taiwan
工作地點:大安區
職缺:IT Support Engineer
Job Description:
1. IT helpdesk
· Daily problem fixing and ability to advise users the best solution
· Windows system settings according to the specific user needs and Daimler policy (Java, firewall configuration)
· Network/telephony problem fixing
· Other IT equipment (laptops, printers) settings and problem fixing
· Provide basic training to the users about the IT equipment
2. IT infrastructure organizing
· Plan and coordinate the implementation and actualization of new systems and provide guidance to staff within the organization
· Network and bandwidth adjustments
· Workstation preparation and system installation for the new users
3. Oversee purchasing and licensing of hardware/software
· Plan purchases of technological equipment and software and establish partnerships with IT providers
· Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
· Oversee technology purchases
4. IT infrastructure maintenance
· Backup solution
· Servers maintenance
· IT room management
· Business continuity and emergency planning
Experience:
· Minimum 5 years of experience in IT helpdesk/IT infrastructure
· IT hardware general knowledge
· Server management knowledge
· Windows system administration experience
· MSCA or other Microsoft Certificate would be a plus
Specific knowledge:
· Fluent in English and Mandarin with reading & writing in traditional Chinese
· High degree of customer orientation, team spirit and motivation
· Understand current technology and trend of future technology
· Able to communicate with local and regional team effectively
· ITIL know-how
· Hands-on attitude
· Proactive and solution seeker
· Communicative, cooperative and good team player
Working hours: 9am - 6pm, 5 days a week
Annual salary: 1M - 1.2M depending on the related experience
加班費:比照勞基法
Contact information: Ruby Lin of Robert Walters, a global headhunting company.
Dir: +886 2 8758 0706
E-mail: ruby.lin@robertwalters.com.tw
Web: www.robertwalters.com.tw
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