[問題] 帳號被凍結

[zouskin (鄒皮)]

Hello Alex78921,

We are writing to inform you that your account is undergoing a standard
security check, which many of our players have successfully undertaken. The
purpose of this is to assist us in identifying who our players are, and to
establish that they are indeed legitimate players. Upon the completion of
these checks, we can verify and authenticate our players' accounts. Your
account has been temporarily suspended pending the successful completion of
this process.

Our request for information is made in line with our Security Policy, as
detailed in our Terms of Service. Please refer to the link below for more
information on our Terms of Service, most notably section 4.2, which relates
directly to the matter of account verification.

http://www.pokerstars.net/help/faq/terms/

Please be advised that, on occasion, we may be required to amend the Terms of
Service. It is your responsibility to keep up to date with any changes made
to the Terms of Service.

We therefore request that you please manually fill out, complete with
signature, the attached verification form, ensuring that you also provide
clear and legible copies of the documents requested within this form. Please
provide documents for the following card, ensuring that you clearly write the
first six and last four digits of the card on the form, in the space provided:

463781 ****9409


Please note that we need to receive all the documents listed within 48 hours
and that missing documentation will contribute to a delay in the verification
process, which may take up to 72 hours.

Please understand that it is essential for us to conduct identity
verification checks to ensure that PokerStars remains a safe and secure
environment for its players.

We appreciate your understanding and cooperation with this matter and look
forward to hearing from you.

Regards,

Andre
PokerStars Security Team


剛剛玩的好好的,怎麼儲玩值後馬上凍結我帳戶

我也都沒有跟別人交易,全部小額付款,偏偏英文又不好,煩請大大解惑.敗偷敗偷


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推 sh0850: 你帳號沒驗證....就給他要的東西就好啦
→ sh0850: 別再打PS了啦.....很黑暗的撲克室...
推 lohsuan: 這只是例行性檢查而已 怕英文不好可以跟他要求中文客服
推 nollet: 一樓有推薦的嗎
推 LiyionPapa: 一樓有推薦的嗎 (誠心發問)
推 a5480277: 1f推薦的嗎
推 sh0850: 不打牌最好.....我是認真的
推 nollet: 那你怎麼會來這個版呢?
推 sh0850: 想來就來阿...PTT又沒禁止肥宅不能上撲克版...滿意嗎
推 shaqssmm: 看到這封信...讓我想到我也收過類似的罐頭信...
→ shaqssmm: 然後被莫須有的罪名鎖了7個多月...
→ shaqssmm: 我不知道你是做了啥事被鎖...不過我當時自己是知道
→ shaqssmm: 只是我以為我做的事情...並沒有違反他的任一條rule
→ shaqssmm: 所以我以為不會被鎖...XD 不過現實他還是鎖我了 ...
→ shaqssmm: 我記得當時我回他...我要怎樣才能解鎖...
→ shaqssmm: 第一封信他回我...要等72小時的檢查...
→ shaqssmm: 之後過了3天..再問他..他就一律回"已轉交相關單位處理
推 zxhzshsrm: 之前也是莫名被鎖  剛開始我都很客氣寫信去要求解鎖 對
→ zxhzshsrm: 方都不太鳥我  後來就很凶寫去罵 就解開了XD  所以態度
→ zxhzshsrm: 不要太軟 PS就是吃定你啦
推 nollet: 滿意歐